Q. What is MyTNCC?
A. MyTNCC provides a common point of entry to access Blackboard, Student Email, and academic information via our Student Information System.

Q. How Do I Use It?
A. To Access MyTNCC:

Go to http://tncc.my.vccs.edu ^[1]

• Enter your username
• Enter your password
• Click Log In
• You can now access all your college tools with a single click

Q. What is My Username?
A. If you have used Blackboard, use the same username you have used for that service. If you do not know your username, you can look it up using your Emplid or other identifying information.

Q. What is My Password?
A. If you have previously used Blackboard or the Student Information System, use your current password. If you are new to your college, a wizard will step you through the password creation process

Password Tips

• New passwords must be at least 7 characters long, but not longer than 10 characters. Note: If you enter more than 10 characters, only the first 10 will be accepted. This means that if you enter 12 characters, you may think that all 12 were accepted. Then, when you then try to log into one of the VCCS programs, you will receive an error message when you enter all 12 characters; you can only enter the first 10.
• New passwords can only contain UPPER and lowercase letters (A-Z) and (a-z) numbers (0-9).
• New passwords cannot be only numbers.
• New passwords cannot be the same as the current password.
• New passwords cannot be the same as the user’s username.
• New passwords are case sensitive. For example, if you use uppercase letters for your password and then enter the password with lowercase letters when you access one of the VCCS programs, you will receive an error message.
• Do not use simple, obvious or predictable passwords.
• Do not use names or nicknames of people, pets, places or personal information that can be easily found out, such as your address, birthday or hobbies.
• Create passwords that are easy to remember but hard to guess.
• Click the “more password hints” link on the right side of the “Change your password” page for helpful hints on selecting and managing your password.

Q. What If I Forgot My Password?
A. Send an helpdesk@tncc.edu ^[2] or call 757.825.2709.

Q. Why do I have a link to Student Email?
A. All students have accounts on the student email system.  This is the college’s official means of communication.